Shipping policy

Shipping & Delivery Policy

At ALVION, we are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 24hrs after payment is confirmed. Orders are not processed on weekends or public holidays.

Delivery Times

United Kingdom

• Estimated Delivery: 1–2 Business Days

Europe

• Estimated Delivery: 3–5 Business Days

International

• Estimated Delivery: 5–7 Business Days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.

Shipping Costs

We offer Free Shipping on all orders unless otherwise stated during checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment's progress.

Lost or Delayed Packages

ALVION is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control. If your package appears lost, please contact us and we will assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We cannot guarantee replacements or refunds for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: support@alvion.com

We aim to respond within 24–48 business hours.